Soldiers Inc
Known issues
Game loading and performance
- Black/White screen
- Cannot login
- Flash Player blocked
- How do I clear my web browser's cache?
- How to check and change DNS settings
- How to create and send a .har file
Account managment
- Cannot log into my account. My email and password do not work.
- Change my email
- Confirmation email. Did not receive it! Only for plarium.com
- Forgot password
- Game started from level 1
- How do I continue playing on plarium.com if I used Facebook?
Payments and Purchases
- How do I change my currency on Facebook?
- How do I edit/delete my credit card or other payment information?
- I bought Upgrade Designs, but they are not on my balance.
- I made a payment in the game, but did not receive my purchase. What should I do?
- I made an accidental purchase in-game. What should I do?
- Why has my payment been declined?
Diamonds, Resources & Items
Units & Player Interactions
- According to the Joint Ops Center Statistics I am missing some value of troops. Why did it happen?
- Battle outcome
- Battle reports about the Allies' Bases interactions
- How can I find my missing troops?
- How can you raid a Base over the available raid attempts
- I should have a novice protection but my Base was attacked by another player.
Events & Quests
Combines, HQ & Mining Complexes
Map, ZHG Locations & Repositories
UCAV Deck
Base Development
Policies
- Harassment Policy
- Multi-accounting
- Naming Policy
- Privacy and Cookie Policy
- Refund Policy
- Security Policy
Frequently Asked Questions
- Can I cancel an attack/construction/negotiation/upgrade?
- Can I send Diamonds to other players?
- Daily Roll Call program! Log in to get bonuses!
- Every Thursday your Troops will be returned to your Base from the Depots
- How are Offensive and Defensive Rankings calculated?
- How can I delete/uninstall/remove/block Soldiers Inc.?